Add your phone numbers and room in this box by clicking the "Update" links and your current info
will be attached to all your tickets and also auto-fill the Contact Info box for you whenever you're logged in.
This system is currently in DEMO MODE.
Helpdesk tickets can be submitted for practice, but they will not be saved by the system.
School/Site
Contact Info
Name:
Email:
Phone:
Mobile:
Request Type
Location
For EBR schools/sites only, for home/off-site leave blank.
Room:
Device Info
If this ticket pertains to a specific device, please provide device details here.
Property Control/
Asset Tag:
Serial Number:
Make:
Model:
Description:
Student Info
If this ticket pertains to a specific student, please provide their ID, username, or details.
Student ID:
Username:
School:
Grade:
First Name:
Middle Name:
Last Name:
...waiting for details...
We have searched the student list and found one matching student.
Please continue to the next box.
Filter Request
Website Link (URL):
Action Requested:
Include reasons/details below.
Problem Description or Request
Tickets submitted with no request and no problem description
may be declined. Please help us improve Helpdesk efficiency
by telling us in your own words what you need.
